A 2 Z Outdoors
578 Cove Lane, Roaring Spring, PA 16673
office@a2zoutdoors.com
Policies
Shipping
Policy
To avoid credit card fraud, we only ship to the credit card billing address. We only ship to addresses in the continental USA, Hawaii, Alaska, Canada Puerto Rico, Virgin Islands, and Guam. We do ship to APO addresses for our military customers. We also accept Purchase Orders from businesses, municipalities, military installations, and law enforcement agencies. If ordering from Canada, Hawaii, Alaska, Puerto Rico, Virgin Islands, and Guam, additional shipping charges will be added to your order. We will email the exact amount of the additional shipping charge and will not ship until you give us your permission to add the additional shipping charge to the order total. We honor MasterCard, Discover, and Visa credit cards only. We ship only to the United States, its territories, and Canada. If you need the item shipped to an address other than the credit card billing address, you need to send us a money order or cashiers check. We usually ship within 3 to 8 business days of receiving your order. Business days do not include weekends or holidays. You may choose to print an order form, attach a money order, cashiers check, or personal check (held 7 to 10 business days) and mail it to us instead of using a credit card. Make all checks payable to A 2 Z Outdoors. We currently are not equipped to accept phone orders. Please direct all correspondence to our email address, office@a2zoutdoors.com. Your email will be answered in a timely fashion.
We do not backorder anything. If an item is out of stock, we try to remove it from the site as soon as possible. If for some reason you process your order before we remove the item from the web, we do not charge your credit card and inform you by e-mail. If you sent a check, we return the check and inform you by e-mail that we could not fill your order and your payment is being returned by mail. If you have any questions, Contact Us
Quantity Discounts
If you are going to order a quantity of a certain item(s), please email us for a price and shipping quote.
Shipping Method
Merchandise is shipped US Priority Mail, UPS ground, or US Mail at our discretion.
Shipping Charges
Shipping charges are displayed on the shopping cart order sheet after you click the CHECK OUT button. The shipping charge you see on the order form is the maximum amount anyone will pay to have the item shipped anywhere in the continental US. Depending on your location, you may notice that we charged you less shipping than the amount shown on the original order.
Restricted Items
Some of the goods on the A 2 Z Outdoors website may be restricted by Federal, State, and/or Local law. A 2 Z Outdoors does not, and cannot grant the right or authority to persons to purchase items which may be regulated pursuant to such laws. You must 21 years of age to purchase anything from A 2 Z Outdoors and it is your responsibility to check Federal, State, and/or Local laws to insure legal possession of such items in the delivery area. Further, pursuant to 18 U.S.C. 922 (D)(1)-(9), you cannot be under a legal disability to purchase certain restricted items.
Tracking Your Shipment
The tracking number will be emailed after shipment. You can track your US Priority Mail Shipment by entering the tracking number we provide using the following website:
http://www.framed.usps.com/cttgate/welcome.htm
The tracking number will be emailed after shipment. You can track your UPS Shipment by entering the tracking number we provide using the following website:
http://www.ups.com/tracking/tracking.html
Returns
All returns must have a return authorization number/email assigned by us. Contact Us to discuss returns. All returns must be assigned an authorization number/email within 10 days of receipt of merchandise. We must have your order number to process your return. Please do not return anything without a Return Authorization email document. Only unopened, unused merchandise may be returned. Any item that has had the batteries installed is considered used merchandise. No returns or exchanges on clothing or footwear. All clothing and footwear purchases are final. All returns sent without a return authorization may be subject to a 15% re-stocking fee. SHIPPING CHARGES ARE NON-REFUNDABLE ON RETURNS.
Damaged Items
Shipping damage is the responsibility of the carrier. Contact the carrier if items are damaged in transit.
Warranty
Product warranty is clearly stated for many items that we offer. This warranty is between the manufacturer and the end user. We sell only name brand merchandise and we carefully analyze warranties before we offer items for sale. This protects both the seller and the buyer.
Privacy Policy
A 2 Z Outdoors does not electronically store email addresses nor do we share customer names and addresses with any outside entity. Additionally, A 2 Z Outdoors does not conduct email, regular mail, or phone advertising promotions.
